We are here to help! Our technicians have answered the most common questions about how to fix common problems with LG G2 repair process. Depending on the device, mobile phone and tablet repairs can be a tedious process. Troubleshooting is a vital part of both diagnosing a broken part, and discovering what step was missed after repair. Relax, we are here to make your life easier.
We offer a full lineup of repair parts for the LG G2 including:
LG G2 Back Camera: This is your default camera located on the back of your device under the main housing. If you are experiencing problems such as a fuzzy image or lines through your pictures, you may need to replace your camera lens instead of your entire camera. If your pictures look distorted while viewing on your device, but after downloading them to your computer are clear, your screen has gone bad not the camera. If you are having any other problem with your camera, then this is the part you need.
LG G2 Ear Speaker: This is your main hearing piece when using your device in normal phone mode. Unlike other devices, the G2 ear speaker is not a simple part that can be easily exchanged. Heat must be applied to your motherboard during this repair, and there is a risk that your motherboard may be damaged during the repair process. If you are uncertain if the ear speaker is the problem, we suggest trying other troubleshooting steps prior to this repair.
LG G2 Front Camera: This is your secondary camera located on the front of your device. If you are experiencing problems such as a fuzzy image or lines through your pictures, you may actually have damage over the lens area of your front camera (your screen). If your pictures look distorted while viewing on your device, but after downloading them to your computer are clear, your screen has gone bad not the camera. If you are having any other problem with your camera, then this is the part you need.
LG G2 Power Plus Volume Flex Cable: This is your primary on/off and sound level controller on your device. Unlike other devices, these buttons are located on the back of your device under your main housing. You will need a good pry tool (available in our DIY kits) in order to access this part. This cable does not include the external cosmetic buttons for this device. If your G2 will no longer turn on, off, lock, or adjust the volume level, then this is the part you need.
LG G2 SIM Card Tray: This is an easy replacement if you have a SIM Card Removal Tool. We include both with your order of this part! Our SIM trays do not include any serial numbers like the original tray does. Your IMEI number can always be found under the settings section of your device.
LG G2 Touch Screen Digitizer: This is the top glass of your device, and controls your main touch function. The digitizer is a separate component from your main LCD display screen. If you cannot see an image on your device, you will need to replace your LCD screen along with your digitizer. If your touch function no longer works, or your top glass is broken, then this is the part you need.
LG G2 Touch Screen Digitizer Plus LCD Display: This controls both your touch function and your main image display. If your top glass is broken, your touch function is unresponsive, or you have no image display, then this is the part you need. This screen comes with both your top digitizer and your lower LCD fused together for easy assembly.
My phone is freezing, running slow, repair did not work, spazzing out! What can I do?
Performing a soft reset can resolve issues like continuous resetting/rebooting, crashing, freezing, can’t make or receive calls, and other general software related problems. This process is similar to rebooting a computer after it freezes up. Phones are small computers after all.
Soft Reset – This should not erase your data, but it is always a good idea to do a backup. With your device turned on…
- Press and hold Power Button (around 5 seconds).
- Your device will now shut down and reboot.
Alternate Method; With your device turned off…
- Press and hold Power Button until the LG Logo appears then release.
I did a soft reset, but my phone is still not working correctly. What can I do?
A hard reset can resolve issue like: blank or frozen screen, crashing apps, touch screen problems, no audio, random noises, no call functionality or sync errors.
Hard Reset – **This process will erase all your data**, and erase any accounts linked to your device as well.
- From the Home Screen, Select: Apps.
- From the Apps Tab, Select: Settings.
- Select: Backup & Restore.
- Select: Factory Data Reset.
- Select: Reset Phone (Enter Password if Prompted).
- Select: Erase Everything (This may take several minutes).
I replaced my LG G2 Back Camera, now it will not work!
- If your pictures look distorted while viewing on your device, but after downloading them to your computer they are clear, your screen has gone bad not the camera. If…
- You only get half a picture, then your camera is either partly unplugged, or is miss aligned. Try reopening your device, and see if there is anything blocking your camera. If…
- Your pictures look fuzzy, there may be a protective film over the lens. Re-do the repair, and make certain there are no scratches on the lens, or protective films over the camera.
- If this does not resolve the problem you may have a defective or broken camera.
I replaced my LG G2 Ear Speaker, and it still will not work!
- As this is a soldered part, start with removing the ear speaker, clip off a small part of the wire on the speaker, and reattempt the repair. The wires on the ear speaker must contact the terminals on your G2 motherboard. If too much solder bond (usually copper) gets between the connections, your part will not work.
- If after reattempting the repair your ear speaker still will not work, you may have overheated either your new speaker or your motherboard connectors. If this is the case, you will not be able to get any new ear speaker to work.
I replaced my LG G2 Front Camera, now it will not work!
- If your pictures look distorted while viewing on your device, but after downloading them to your computer they are clear, your screen has gone bad not the camera. Replacing your entire screen will solve this problem. If…
- Your camera is only picking up a partial image, your camera may simply be off center or miss aligned in your device. Reattempt the repair from the beginning, and make certain your camera is aligned, and free of any debris.
- If this does not resolve the problem you may have a defective or broken camera.
I replaced my LG G2 Power Plus Volume Flex Cable, now it will not work!
- If neither feature will work after repair, reattempt the repair from the beginning. This G2 flex cable has an exceptionally small plug. In addition, the shields over this part require you to plug in the flex, while you are unable to see it very well. If the plug is off center (not seated), then neither part will work.
- While reattempting the repair, double check all other flex cables to make certain everything is plugged in correctly. The G2 has one central flex that controls every other function on your device. If this flex is not plugged in correctly, you will experience multiple problems such as no sound, no charging/data, and no volume.
- Double check the contact pads that go under the external cosmetic power and volume buttons. If there is a gap between the exterior buttons, and the internal flex, pressing on the outside buttons will result in the buttons not touching the actual flex cable. If there is a gap, there are several ways to close it. You can try opening your device, and check for any residual glass or debris after your original repair. Also, you can place some kind of buffer between the external and internal buttons. A small piece of foam or similar (non-conductive) material should work.
- If after this troubleshooting, your new button still will not work you may have a defective or broken part.
I replaced my LG G2 SIM Card Tray, now it will not work!
- Your SIM Card may have worn out, or become demagnetized. Contact your service provider, and get a new SIM Card to see if this will fix the problem. you should not need to change phone numbers to get a new SIM card. If this does not help…
- Your SIM card reader may be damaged. This part is attached to your motherboard on the iPhone 5. If this part is not working, then it is highly unlikely it can be repaired. Your best solution will be to get a new device.
- If your SIM card tray simply will not fit you may have a defective SIM card tray.
I replaced my LG G2 Touch Screen Digitizer, now it will not work!
- If you have no response at all when you touch your top glass, then you may have a loose connection. Redo your repair from the beginning. Make certain all your cables are fully plugged in. In addition, check your cables for any signs of crimps or tears that may have happened during your install. Crimps and rips will render a part defective. If…
- Only a certain grid of icons will not work such as the top third, or left side, you may have a cable that is miss aligned. Open your device, and make certain all the connectors on the flex cable match up. If this plug is off center, you will see problems such as this called “blocking”.
- If after both steps your digitizer still does not work then you may have a defective or broken digitizer.
I replaced my LG G2 Touch Screen Digitizer Plus LCD Display now it will not work!
- If your digitizer will not respond to touch at all, but your LCD has a picture, reattempt the repair. Make certain your cable was not crimped (folded too much). Crimping causes micro fractures in the thin metal inside a flex cable. Once this metal is cracked, power and other impulses cannot flow through the device.
- If only a select grid of icons will not work on your touchscreen such as the top third, or left side, you may have a cable that is misaligned. Open your device, and if your digitizer plug is off center, you will see problems such as this called “blocking”. Blocking can also happen if either your digitizer cable, or your motherboard plug have missing or bent pins. These pins will need to be put back in place before your device will work again.
- If you have an all white or all black display, start by performing a soft reset on your device. Blank and white screens are usually a sign of the internal software not wanting accept the new parts. A soft reset will clear your device of any temporary data that is blocking your new part from working. If you see…
- Blotches on your display, this is a sign of too much pressure on the screen caused in shipping or during installation. Open your device again, and make certain there is no residual glass from your original broken screen. After clearing your screen, disable your phones “Sleep mode”, and leave your device on a charger for 24 hours. The heat from a constant charge, and the rest of your LCD working can cause the crystals inside your device to move back into place.
- If you see lines down your display, or you have only a partially working touch function, then you may have a defective or broken screen.
Your repair guide said my part is possibly defective or broken, what’s next?
- Contact your source for the parts to see what their warranty will cover.If your device is not covered, or is outside it’s warranty, we would be happy to help.
- If your parts came from Phone Doctors…
My Question is not on this page! Can you help?
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