Tulsa cell phone repair : Advanced repairs

ADR 1 4-20-17.m4a

Tulsa cell phone repair Hello welcome to doctors where we bring new life to you and your device.

This is a second podcast in our series of podcasts about advanced repairs. The last time we talked about touch IC repairs this time we’re going to be talking about advanced data recovery. And so advanced data recovery is pretty self-explanatory. But just for the sake of conversation I will quickly explain what it is. Advanced data recovery is never we are recovering information from your device through somewhat unconventional means. So this is a quick example let’s say you know you’re spending your time spending time with your family out by the swimming pool and as you’re checking your text messages and then all of a sudden your kiddo runs past you and your phone flies out of your hand and into the swimming pool.

Tulsa cell phone repair What do you do when that happens. Normally the typical answer. Everyone likes to jump to is well I put my phone in a bag of rice and left it there for a couple of days and prayed that it would come back on. Fortunately this is one of the worst things that you can do for your device. The rice starch you can just get inside all of your ports and just cause more issues than what you need for your phone at that point in time. So. You take it out of the rice. You power try and power it on hold down the power. And it does nothing. You see nothing. So you go ahead and you plug it into the charge for thinking maybe the battery is dead. So you. Plug it in and you still see nothing come up on your screen. You kind of wiggle the vibration. Switch you don’t feel any vibration from your device plug it in to your computer doesn’t pick it up. Your phone is.

Dead. So at that point what would be the next thing that you do.

Well. The next step that a lot of people take is they begin looking at mobile repair shops because of course you want to get your memories off that device you have however many years or months of pictures and contacts and all these other things that are on the on your device because we haven’t backtracked you haven’t backed them up. So fast for you. You’re in the repair shop and you drop your device off and they work on your phone and they get back to you and they say sorry you know we’ve tried a new Tulsa cell phone repair battery. We’ve tried all these new parts and your phone still not powering on. What do we do then.

So at that point all hope seems to be lost and for a lot of people it is. But that’s where advanced data recovery comes in advanced data recovery actually goes all the way down to the motherboard level. And we have a specialized technician here from doctors go down to the phones motherboard and begin diagnosing where exactly the problem is blind preventing your phone from powering on.

And so this can cause this can be diagnosed in many number of ways Tulsa cell phone repair.

A lot of times we’ll check a phone for shorts. We’ll check a phone for fried sections on the motherboard. We’ll check the phone for any number of things that would be causing your device to not power on. And what happens whenever we finally diagnose where the problem lies. We will actually go in and very tediously very carefully repair those sections of the motherboard. This is something that’s taken about a year of research and development something that’s just been. Very painstaking and very time consuming but it’s something that we’ve been able to offer to our customers after finally being able to pin down where the problem areas usually lie.

Tulsa cell phone repair One caveat to this is that we cannot always get your device back up and running to 100 percent working order. Usually the goal of these repairs is to get your device on and working long enough so that we can grab a backup of all your memories and important information once that backup is made. We normally recommend that customers get a new device usually with damage it can cause it any number of problems. And some of those problems won’t even surface for several months even a year down the line. So we normally recommend that a customer once we’re able to get the information off normally sees their carrier or something along those lines to see what it would take for them to get a new phone on if they have an insurance policy or anything like that.

So yeah. And so talking cost wise the cost for this repair is relatively inexpensive. I mean it really depends on how much you value your memories that you have on your device. Advanced data recovery normally runs anywhere from 150 to 200 dollars. But for some people that’s nothing compared to the amount of sentiment lost whenever they lose those pictures of family members and loved ones voicemails and different things notes.

Or any information that could be on your device. And so working on a mother board level is just one aspect of advanced data recovery which. We’re going to be you know getting down into the nitty gritty of this series of podcasts.

Tulsa cell phone repair There’s also a deleted message recovery which is a service that we offer right now primarily for iPhones and deleted. Information recovery is just that we’ve been able to acquire software that allows us to be able to recover information on text messages pictures. Notes calendar events things like that that may have been deleted off of your device. Now whenever it comes down to this it can be a little bit trickier in order to recover that information. Sometimes it all cannot be recovered. And the simple fact for that being is whenever it comes down to hard drives whenever you delete something off of a hard drive it doesn’t erase it off of the face of me or what actually happened is the computer parts that area of the hard drive available to the over read.

So what this software is capable of doing is going in scanning. Those. Areas to see what information is still on them.

Tulsa cell phone repair So normally the rule of thumb on this is the sooner you can get it to us and unless you use your phone and also the more available memory your phone has the more likely we are to recover this information. I had one instance with a young lady who she. Had thousands upon thousands of pictures on her device and her device was full to the brim not a kilobyte of storage left available on her device and her device. Which now has iPhones only do whenever they get about less than a gig of space left and it erased all of her contacts.

Well what the phone then did before she realized is if then tried to load thumbnails of the thousands of pictures that she had inside of her phone and the phone deleted it instantly overrode. All of that information that was. Originally there for her contacts. And so even no matter how many times I scanned this device no matter how many times I tried to back up and scan it back up her contacts were gone for good. And so this is why we almost always recommend that customers begin to develop habits of backing their information up whether it be to cloud storage or any other number means of backing up even something as simple as plugging your phone into iTunes and backing up through iTunes. These are just two instances of advanced data recovery. The two most popular ones that we do to try to bring new life to a customer’s device here from doctors.

Tulsa cell phone repair And. That’s really kind of the nitty gritty of it. So we’re going to be diving in a little bit more right now this is just an overview as to what the services are will begin diving deeper into it as we continue these podcasts as to what these services can potentially offer and what some of the downsides are caveats to these repairs can be.

So. That is basically what we come down to. So just a quick recap. For advanced data recovery. We have the.

Nitty gritty getting down on the motherboard and replacing circuits filters and chips. And then we also have the deleted data recovery. If you have any questions about these Feel free to reach out to any live representative at phone doctors dot com.

Tulsa cell phone repair You can also visit phone doctors dot com slash today turn around both of these ways you will be able to contact one of our representatives for advanced repair department and be able to get pricing time estimates things along those lines so that we can get that information out to you and get your customers going or even get you going with new life in your mobile device. We thank you and we appreciate your business in any other information. Feel free to also call us at 9 1 8 9 5 5 1 1 0 0. That’s our direct line to be able to speak to a technician and we’d be more than happy to answer any and all questions whenever it comes down to it. I mean can you really put a price on memories of your child’s first steps your loved ones last words whatever they may be. We want to make sure that you have every opportunity available to you to be able to recover that information because not only can we value you as a customer.

We value you as a person as well.

Tulsa cell phone repair We want to make sure that we have every opportunity to give you the service the services that you need and that you deserve. So we appreciate you and we look forward to seeing you next time