Broken Arrow Iphone repair : Touch Screen

Broken Arrow Iphone repair Hey guys this is Devin coming to you again with another phone doctor’s podcast on the topic of advanced repairs this time we’re going to be talking about touch IC and what touch IC repairs look like and what to do whenever you begin to experience the different touch IC symptoms.

So just some brief background on touch IC. Touch IC has been commonly referred to in the media as touch disease so touch disease is something that Apple and all these other retailers have acknowledged as being an issue in the iPhone 6 and 6 plus models and something that while they acknowledge the problem they are not taking any responsibility for it.

Broken Arrow Iphone repair Mainly being because they believe that this is caused by the bending of the frame which is caused by customers improperly using the phone and putting it not properly taking care of it. So sitting on the device dropping it things like that. So what. Touch IC issues to look like.

So a lot of times with your iPhone 6 or 6 plus a lot of the problems that you’ll begin to experience if you have symptoms of touch disease or touch IC issues would be your screen not touching at all.

Broken Arrow Iphone repair So your phone is displaying everything properly. Nothing appears out of the ordinary with your device but it just will not touch period. And. This is. Common with a lot of the iPhone 6 plus models. Another symptom that you’ll begin to experience is this flickering gray bar that kind of comes in and goes from the top of your screen. Sometimes this is just the very very tip top. Other times it takes up a pretty significant portion of your screen. But. It. Just. Causes all sorts of issues both display and functionality wise as far as touching the device goes. So. What happens is how can you be sure that you have touch a touch IC problems or touch disease. One of the big common threads that you’ll see is a lot of people say that whenever their phone begins to get hot it stops touching properly or doesn’t touch at all.

This is not surprising because what you tend to see is that the. Touch IC chips are soldered on to the motherboard. And whenever that solder gets hot it expands just like any other metal would. And as it expands.

Broken Arrow Iphone repair That chip is ever so slightly pushed away. From its pads that connecting it to the motherboard. Now whenever it comes to phones. Fractions of millimeters make all the difference. And so even though that expansion is something that’s not even visible to the naked eye. It’s very visible on your phone screen.

And. So another thing that you can decide if you’re not seeing gray bar but your iPhone 6 or 6 plus or not isn’t touching properly. One thing that you can do is actually taking an ice pack and set back on the phone on that ice pack and let it get cold. Now whenever I say cold I’m talking pretty considerably cold to the touch not just a cool feeling or anything like that but you touch it and it is physically cold whenever you touch it.

Broken Arrow Iphone repair Leave it on the back of that ice pack and just periodically try to swipe it touch it see if it begins working. And if it is a touch IC or touch disease problem your phone will begin touching again and then whenever it warms back up it will stop touching. And the reason for this is whenever a metal gets cold it kind of tracks. And so that contraction pulls that chip that fraction of a millimeter closer to the motherboard which will cause your phone to start touching again. Another thing that you can do is trying to bend the phone in different directions sometimes kind of a putting your thumbs on the outer edge and your fingers on the back middle and kind of putting pressure that way will cause it to touch again or even just doing a slight twist between the top and the bottom causes it to start touching again or the gray bar to go away and you’ll be able to touch it.

Broken Arrow Iphone repair So now that you know you’ve gone through all these things and you figured out that it is in fact touch IC or touch disease issues with your phone. What do you do. Was in society today where we’re mainly a computer driven information driven world.

We’ve come to rely a lot on our cell phones me included and a lot of our live and a lot of business is done on cell phones. And so whenever our cell phones cease to function it can be almost crippling to relationships businesses that we may operate off our cell phone anything that we do in our day to day lives.

So. What you can do is there’s a couple options. One thing is you can go to Apple and Apple will try to sell you a new phone at this time. It would be an iPhone 7.

And so they’re going to try and sell you an entirely new device or sell you an out of warranty replacement on that device. And what that out of warranty replacement is going to end up costing you is anywhere between four to a hundred dollars to repair because you’re not getting your phone back you’re getting an entirely new phone.

Broken Arrow Iphone repair And whether or not they can copy over your data is going to largely depend on whether you’ve backed it up to iCloud recently or b if they can get your phone touching long enough to get it connected to a. Computer to do an iTunes backup. And.

That’s just. Completely ridiculous. I mean who wants to spend four and a hundred dollars. On a phone repair whenever your phone is working perfectly fine and you haven’t done anything because the issue with the phone it’s a manufacturing problem. So another option that you can do is take it to your carrier whether you have AT&T Verizon U.S. Cellular sprint. And. Tell them that you’re having touch IC or touch disease problems with your phone. And I can almost guarantee you they’ve heard of this problem but more than likely what’s going to happen is they’re going to try and sell you an entirely new device as well. Or getting you upgraded and doing an early upgrade for you which is going to walk you into another two year contract and raise your phone bill and. Just. Not be as much. Outright as what it would cost you at the Apple store. But over time it’s going to end up costs costing you just as much if not more. The third option and quite potentially the best option is taking your phone to phone doctors. So I phoned doctors. We’ve spent countless hours. Figuring out and perfecting. Why these phones do what they do and how to repair it. Which means that we can go in there. And replace those two chips that are malfunctioning. And get your phone back and working in perfect order.

And the awesome thing about that is not only are you getting your very own personal phone back. But you also now have a six month warranty on that issue. So if it begins. Coming up again you begin having these touch IC issues. Let us know and we will be more than happy to get your phone back from you and repair it again. And make sure that it’s properly working all over. Because ultimately our heart here iPhone phone doctors whenever it comes to your cell phone is making sure that you are. Completely taken care of I’m more than happy with the service that you receive because we understand that so much of your life is lived on your phone and nobody should have to.

Have. A section of their life taken away from them.

So.

All that needs to be done is you just need to give somebody a phone doctors a call and we’ll get your phone from you and get it repaired up so the cost for that is relatively inexpensive compared to all these other repair shops.

You’re going to be looking at $150. We replace those chips and get it right back to you in working order which is. Just great because we can do everything that we need to to get your device working again. And then the touch IC problem is completely resolved and your phone is back in your hands all your memories your pictures contacts e-mails all of that is back to you. And that’s really kind of what our heart is here is that we make sure that we get everything and do everything we can to make sure that you’re taken care of to the best of our ability. And ultimately I mean like I said That’s our heart. We want to serve you the customer. And so no matter what the touch ic problem may be on your device or what the problem may be with your device. We’re more than happy to take it in. Take a look at it and get it fixed up and get you back in working order on your phone so.

Broken Arrow Iphone repair Devon with phone doctor’s greatly appreciate everything that you do for us. Being customers and we hope that we can continue to perfect and learn new ways to be able to get information and repairs and service.

Back and get that back to you.